At Arrive Relax we are proud of the feedback we receive from our clients, we are of course always striving to improve the premium travel service that we offer. When we hear from our clients when they return home plays an important role in allowing us to understand how we can always improve.
Thank you so much for organising my 60th birthday weekend in Spain for my special friends. Everything was smoothly handled and you even sorted out my last minute request for special assistance on our way home. Exceptional customer service – huge thanks.
Just arrived back from a trip to Egypt the service from Arrive Relax travel was amazing, efficient, quick, honest and everything was taken care of to the last detail. I would highly recommend Arrive Relax Travel.
If anyone is thinking of using an independent travel agent with a wealth of knowledge & experience, I can highly, highly recommend this one!! The attention to detail was faultless & the very detailed itinerary became my ‘must have’, it literally told me what time to get up in the morning!! We did a multi-trip across the States, so knowing where to be & when was extremely important. I can’t thank you enough for helping make our trip a truly amazing experience, we will definitely be using you for our next one
Having never used a bespoke travel consultant before, I was wary; convinced it would be expensive and something I could have done myself on line. However, I can tell you I will use Richard at Arrive Relax for every trip from now on.
Richard found flights that were cheaper than the ones I had spotted on the internet, the layovers were shorter and he even booked airport lounges for us. He checked for changes on our flights and completed all the check-in requirements and paperwork.
We were given a comprehensive itinerary and boarding cards, luggage labels and all the information we needed for our journey in advance, meaning there was not uncertainty or stress. Travelling to the other side of the world (New Zealand) can be complicated to manage, but not with Arrive Relax.
Richard´s expertise is also second to none, having worked in the travel industry for decades he can advise on everything from destinations, routes, carriers and his knowledge proved invaluable when we were planning our trip.
When my Dad was taken seriously ill, getting there as soon as possible wasn´t quite so easy because my parents live just outside of Auckland. Luckily for me we had used Richard at Arrive Relax before and he was straight on the case, coming back to me within the hour with 3 or 4 alternatives. Richard took care of everything, which was just what I needed as I had other things to worry about.
Richard gave me all the details and everything ran like clockwork, he even checked that I could put my fight back and stay longer if needed. Luckily, my Dad is now out of hospital and getting better. However, getting there as quickly as I did was all down to Arrive Relax and I would recommend them to anyone for any type of trip or holiday.
When you come back with reviews like these it makes us want to smile. It makes it all worthwhile. From the Travel Designers at Arrive Relax Travel and ArriveRelax.com, Thank you.